Shipping Policy

 

Our Sweet Promise to You

At The Monkey Bliss, we’re all about delivering happiness and honey straight to your doorstep. Here’s everything you need to know about how our delightful products make their way to you.

Speedy Dispatch

We’re quick on our feet! Your orders buzz out of our hive within 48 hours of you clicking ‘Buy Now.’ If a national holiday or any unforeseen event causes a delay, we’ll keep you updated and let you know the new expected dispatch date. Our goal is to have your goodies delivered within 5-6 days of dispatch to most locations in India. Sometimes the delivery duration depends on our courier partners, and if there’s a delay, we’ll keep you in the loop.

Tracking Your Order

Once your order is on its way, you’ll receive a tracking number to follow your honey’s adventure. This way, you can keep an eye on its journey from our hive to your home.

Handling Delivery Issues

If your package buzzes back to us due to delivery issues or incorrect address details, don’t worry—we’ll double-check the info and make another attempt to deliver your sweet order.

Cash on Delivery (COD)

Sorry, no COD here! We like to keep things smooth and easy, so online payments it is. Time to flex those digital wallets and click "Pay Now"!

Changing or Cancelling Orders

Need to change or cancel your order? Buzz us ASAP! Once your order has flown the nest, it might be tricky to make changes, but we’ll do our best to help.

Refunds for Undeliverable Locations

In the rare case that your location becomes undeliverable after dispatch, we’ll refund your order value to ensure you’re not left hanging.

Communicating with You

Your happiness is our top priority. If there’s any hiccup in the delivery process, we’ll let you know right away. We are always here to help with any questions or concerns.

Policy Updates

We might update this policy from time to time, so keep an eye out. Staying informed will help you understand our latest shipping guidelines.

Questions?
Reach out to us anytime at hello@themonkeybliss.in. We’re dedicated to making your shopping experience as sweet and smooth as honey.